Organisations Making Referrals

Devon Mediation receives referrals from organisations which use and support mediation regularly as they carry out their work with tenants or service users.  Some organisations have an annual contract with Devon Mediation Service which allows them to refer an agreed number of disputes to the Service during the year.  Other organisations undertake to pay for work on a case-by-case basis.

Such arrangements mean that staff are able to make referrals confident that their organisation will support the mediation.  Where an arrangement exists, staff making a referral should contact Devon Mediation, explaining that they are making contact under the terms of an existing agreement to pay for mediation.  If you are in doubt about whether your organisation has made arrangements with Devon Mediation, the DMS office will be able to tell you if such an arrangement is in place.

Entering into an agreement with DMS helps organisations access services quickly. It also helps Devon Mediation maintain its core services – crucial for a charitable organisation.

Devon Mediation is able to meet with relevant staff to explain how mediation works and its benefits. We offer organisations we work with free Question and Answer sessions about mediation as well as free training on how to confidently explain the process to others.

Devon Mediation welcomes new enquiries from organisations interested in setting up an agreement or who wish to make use of mediation services.

Mediation in the Workplace

Disputes and disagreements between colleagues working in the same organisation may not only be very upsetting for those involved, but can damage the efficiency and effectiveness of the organisation.  Devon Mediation works with organisations where there is a need for dispute resolution in the workplace.  Mediators will meet with the people involved in the disagreement separately and will also consider with them if they wish to meet and talk together.  The mediators will treat the meetings as confidential and no-one will be forced to meet or discuss anything against their will.  Meetings can be held in the workplace itself or in another venue.

For more information about workplace mediation contact the Devon Mediation office.